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Lesson Learned: Operate from the client’s perspective

In this column, real estate agents across the nation share stories of the lessons they’ve learned during their time in the industry. This week, find out how New York City broker Tania Isacoff Friedland keeps the focus on client needs to provide the best possible service.

Real estate is looking very different in the Hamptons this summer — here’s why

Top New York real estate agent Jamie Safier is seeing incredible growth in demand in the Hamptons as well as changes in what renters are looking for.

Home staging can be done virtually — here’s how

Just because in-person interactions are limited doesn't mean that agents can't help clients take advantage of services like staging. This is how homeowners can complete the process virtually, step by step.

How Ivis Suarez saved a deal and a family’s dream of going back home

Florida-based Century 21 agent Ivis Suarez shares how she persevered through the toughest transaction of her career to help a family get back to Puerto Rico.

Digital title startup Spruce raises $29M

The New York-based company will use the funding to fuel its expansion and build up its technology.

With summer near, vacation home owners are renting — for now

"Since this happened before Memorial Day, people are saying, 'I can get $400 grand for four months? I'll just list it in September.'"

Coldwell Banker CEO: Real estate has undergone a ‘tremendous transition’

Coldwell Banker CEO Ryan Gorman told CNBC it's not just millennials who are open to buying homes virtually.

7 inspiring ideas for building community through service

In a profession that already brings community together, real estate agents know the importance of lending a helping hand, especially in difficult times. Through acts of service both big and small, agents are able to make lasting impacts on their communities – without focusing on sales.

150 top luxury agents on one call? Hear what they said

It was the middle of March 2020 and no one knew what the weeks ahead would look like. The world was in the throes of the “Great Pause,” commerce was stopped on a global level and capital markets redefined volatility. The stakes appeared to have never been higher as we prepared for new industry s.. read more »

Use these 4 social channels to grow your business

Real estate agents are already fluent in the art of storytelling, whether through well-crafted words, compelling images, or dynamic video. And these tools have only become more important as more client interactions take place online. But choosing where to spend your time online can be a challenge. W.. read more »

How to handle client objections during the pandemic

The types of objections we're hearing now are going to be with us for a while, and they may become our new normal, so we need to be able to ease clients' fears.

Stop! 7 things you shouldn’t do on listing appointments

Selling yourself is a little bit like dating. You have to make a great first impression. So, here are a few things to keep in mind if you want to impress your clients from the get-go and make them feel like you're the perfect fit for their needs.

The latest in-demand apartment feature is a Peloton room

Agents are beginning to market what may have been featured as small offices or hallways in the past as designated Peloton or workout areas with the shift to home exercise during the pandemic.

CNipIT doesn’t let web leads leave

A spin-out of an app called ConnectNow, CNipIT is similar to live chat tools. It leverages agent availability and helps keep mobile agents connected to their home offices.

They hate their homes, and they want out — NOW!

Quarantine has made many buyers realize they have new and urgent unmet needs for their homes, now that most plan to spend more time at home than ever before as they learn to navigate a COVID-19 world.

Redfin is welcoming back 35% of furloughed staff

As homebuying demand returns in some parts of the country, Redfin is calling back approximately 350 furloughed employees, including agents.

Daily Dispatch: Why brokerage value propositions will change

Zillow's chief industry development officer talks to Brad Inman on his podcast about the changing value propositions for brokerages in the post-pandemic world.

How I Connect Now: Ro Malik, Troy Palmquist, Dan Noma Jr., Amy Somerville, JP Piccinini

Learn essentials from five members of the Inman community — Ro Malik, Troy Palmquist, Dan Noma Jr., Amy Somerville and JP Piccinini — ahead of Inman Connect Now, June 2-4, 2020.

Compass CEO Robert Reffkin calls on Congress to provide aid to agents

Robert Reffkin argued coronavirus aid shouldn't be limited to W-2 workers. The National Association of Realtors has also said it is working to ensure aid packages to benefit agents.